We Have Nothing to Hide

Celebrating 100 Five-Star Reviews

From the day we opened our modest Lotus Thai Massage studio in Sárvár back in 2019—just months before a world-shaking pandemic—we embraced transparency, honesty, and genuine care. Today, that guiding principle shines brighter than ever as we celebrate a milestone we’ve been dreaming about for years: 100 five-star Google reviews (with only a single four-star in the mix). Our hearts are brimming with joy and gratitude, and we want to share our journey with you in this special celebration post.

A Humble Beginning in 2019

When I (the owner and sole massage therapist at the time) first opened our doors in late 2019, it was in a small, cozy space tucked away in Sárvár. The décor was simple, and the room was modest in size, but it was filled with warmth, dedication, and the calming scents of Thai herbs. I put my heart into every massage, treating each client as if they were family. We weren’t a big spa or a fancy wellness center—just a passionate individual with a dream to bring authentic Thai massage to this community. Word started to spread about the quality and sincerity of the service. Clients loved the personal touch and the intimate, peaceful atmosphere of our little studio. One of them described it perfectly in a review, saying:

“Cozy place with nice atmosphere and kind, skilled staff.” – Ondřej Dittrich

That line meant the world to me because creating a cozy, welcoming atmosphere with truly skilled, kind staff has always been my goal. In those early days, every five-star review felt like a gift. I remember hitting 10 reviews and thinking, “Wow, people really love what I do!” Each review was earned through genuine effort—no shortcuts, nothing fake, just honest hard work and heartfelt service. We truly had nothing to hide; our reputation was built one excellent massage at a time.

Perseverance Through the Pandemic

Of course, only a few months after opening, the COVID-19 pandemic hit. As a new small business owner, I suddenly faced challenges I never imagined. Lockdowns, travel restrictions, health concerns—2020 was a tough year for everyone in the wellness and hospitality industry. There were moments I wondered if our little Thai massage studio would survive. But giving up was never an option. I used the downtime to deepen my skills, improve hygiene protocols, and stay connected with our clients through social media and personal messages. The perseverance paid off: locals and even some determined travelers returned as soon as they could, eager for stress relief and healing touch in a safe environment.

Those times taught me the true value of patience and resilience. Every client who walked back in after the lockdowns felt like a small victory. Slowly but surely, the reviews began to trickle in again, each one a testament to our survival and unwavering quality despite the odds. We hadn’t lost our touch—if anything, we were more committed than ever to providing comfort in a stressful world. That dedication did not go unnoticed.

Growing Our Team and Services

As Sárvár locals and visitors alike discovered our services, demand started to grow. By late 2021 and 2022, my schedule was often fully booked. I realized that to maintain the high-quality, personalized experience we’re known for, I couldn’t do it alone forever. So, I took a leap and expanded our team, carefully selecting a talented masseuse to join Lotus Thai Massage. Each new team member was chosen for their skill, experience, and heart. We became a team of three, and with more hands, we could serve more people without sacrificing quality or the personal touch.

The impact was immediate: more availability, new techniques and strengths from the additional therapists, and an even warmer atmosphere with our little family of staff. I was nervous at first, wondering if clients would accept others after being used to a one-person operation, but those fears vanished when glowing reviews kept coming. Customers praised not just me but us, complimenting the whole team’s skill and kindness. As one client noted in a review:

“Great massage, lovely staff with talented hands.” – Ken Tucky

Hearing that our staff is considered “lovely” and “talented” fills me with pride. It means the world to know that the people I brought on board uphold the high standards and caring spirit that Lotus Thai Massage stands for. Each of us may have a slightly different style or specialty, but we all share the same passion for helping our clients feel fantastic.

With a growing team, we also listened to your requests and expanded our service offerings. One popular ask was for couple’s massages – friends or partners wanted to enjoy the experience side by side. In response, we reorganized our space to fit two massage beds and perfected the art of synchronizing massages for two people at once. It was a hit! Sharing relaxation and rejuvenation with a loved one turned out to be a recipe for some of our happiest customers, and the feedback reflected that:

“One of the best partner massages we have had so far.” – Dominik Ziebart

Knowing that our couples massage ranks among the best that Dominik (and others) have ever had is such an honor. It motivates us to keep refining this service. We love seeing couples emerge from the session looking blissfully relaxed together. What started as a small one-person endeavor has grown into a well-rounded boutique spa offering everything from traditional Thai massage to oil massages, foot massages, and more – for individuals and pairs alike.

A New Home in 2024: Bigger Space, Same Heart

As our reputation blossomed, so did our need for a larger, more versatile space. By 2023, we often found ourselves booked out, and our cozy little room was sometimes a bit too tight for the demand. Then fate intervened: in early 2024, one of our local competitors decided to leave Hungary, freeing up a prime location in town. It felt like the universe opening a door for us. After careful thought, we took another big leap – moving Lotus Thai Massage to a new, bigger home.

Our new location (still here in Sárvár, now at Rákóczi Ferenc utca 10) gave us room to grow. We fully renovated the space from top to bottom, designing it exactly how we dreamed: multiple treatment rooms with authentic Thai decor, a tranquil waiting area, more space for changing and even more serene ambiance. I poured all the experience and client feedback from the past years into shaping this new studio. The result? A place that still feels intimate and warm, but with a touch of luxury and plenty of breathing room.

Walking into the new salon on opening day 2024 was a surreal moment. I remember thinking back to 2019 when it was just me in a tiny room, and here we were now – a bigger space filled with the same heart and soul. The response from clients, both regulars and first-timers, was overwhelming. They loved the new environment we created. We kept our promise that growth wouldn’t change our spirit. As one review happily noted:

“Super Thai massage, great willingness and nice environment.” – Ilona Svobodová

A “nice environment” – yes! We worked so hard to make the new place beautiful and calming. And “great willingness” – that likely refers to our team’s eagerness to accommodate clients’ needs. We’ve always tried to go the extra mile, whether it’s adjusting pressure levels, focusing on problem areas, or simply offering a cup of tea after the massage. Ilona’s words reassure me that even in our newer, larger location, we haven’t lost that personal touch and flexibility. We remain as approachable and client-focused as ever.

Embracing Technology for Convenience and Trust

Alongside the physical expansion, we also improved our online presence and booking system. In our early days, most appointments were made via phone calls or walk-ins. As we grew, that became challenging to manage manually. So, we invested in a user-friendly website (yes, the one many of you are familiar with now!) and an automated booking and payment system. Our website has evolved significantly since its first iteration – today it’s well-optimized, informative, and secure. Clients can see all our services, check available time slots in real-time, and book their massages in just a few clicks.

We made sure the online booking system is easy to use and trustworthy. You can safely enter your details, choose the type of massage, and even pay online if you wish. The automation means you get instant confirmation and reminders, and we reduce the chance of human error in scheduling. It’s all about making your experience smooth from the moment you decide to reserve a massage.

Of course, we understand that not everyone is comfortable with online payments – and that’s completely okay! We still warmly welcome cash payments on-site for those who prefer it. The important thing is that you have options. Whether you book and pay through our website from the comfort of your home, or give us a call and pay in person, we want you to feel comfortable and confident in the process. Our clients have told us they appreciate how convenient it’s become. No more waiting for a call back or uncertainty – booking a relaxing session at Lotus Thai Massage is now as relaxing as the massage itself!

Fairness and Reliability: Why Some Services Require Prepayment

As part of our commitment to fairness and professionalism, we introduced a policy for certain bookings: prepayment for specific services. This was not a decision made lightly, but it has greatly helped in reducing missed appointments. When a client books a long session and doesn’t show up, it’s a lost opportunity for someone else who might have really needed that time. By asking for a prepayment (usually for longer appointments or couple massages), we ensure that reservations are serious and respected.

This policy has been implemented with one goal in mind: to ensure availability for everyone who wants to come. It’s a way to protect your time and ours. Most of our wonderful clients completely understand – in fact, since introducing this, no-shows have dropped significantly. Our schedule runs smoother, and those who book truly show up ready to relax, which creates a better experience all around. And don’t worry, if you’ve prepaid and something truly unavoidable happens, we always do our best to accommodate rescheduling fairly. It’s all about mutual respect. We trust our clients, and this system has helped build even more trust in return. You can count on your appointment being there for you, and we can count on being able to serve someone in each time slot without last-minute empty gaps.

100 Five-Star Reviews: A Milestone Made of Trust and Love

Now, let’s talk about the star of the show – our 100th five-star review! For a long time, we hovered in the 90-something review range. Each new review that appeared would send a little thrill through me. The staff and I sometimes refresh the Google page eagerly after asking a happy client to consider leaving feedback. It became almost a playful routine: “Are we at 100 yet? Just a few more to go!” We were never in a rush to accumulate reviews; we wanted them to come naturally from real experiences. And come naturally they did, slowly but surely over the years.

Then, one day recently, it finally happened – the counter rolled over into three digits! 100 five-star ratings. 🎉 We might have let out a collective cheer (and maybe even did a happy dance around the massage tables… maybe!). It’s hard to describe how much this means to us. These 100 reviews are not just numbers; they are 100 stories of people who left our spa feeling happier, lighter, and cared for. They are 100 voices saying “You’re doing something right.”

Importantly, these reviews were earned one massage at a time. We never bought fake reviews, never pressured anyone to leave a review unless they truly wanted to share. We even proudly display all our feedback, including that lone four-star review among the sea of perfect scores. Why are we happy about the one four-star too? Because it keeps us humble and motivated. We have nothing to hide – if someone felt there was room for improvement, we embrace that and learn from it.

Looking through our reviews, my heart swells. Allow me to share a few snippets of feedback that particularly energize us, day in and day out:

• “The oil massage was the best I have ever experienced.” – Tom Eso

• “Cozy place with nice atmosphere and kind, skilled staff.” – Ondřej Dittrich

• “Super Thai massage, great willingness and nice environment.” – Ilona Svobodová

• “One of the best partner massages we have had so far.” – Dominik Ziebart

Reading these, and all the others, you can probably imagine how passionate we are about our craft. Each quote is like fuel for our souls, inspiring us to keep doing even better.

From the Bottom of Our Hearts: Thank You (and Exciting Times Ahead!)

To every single person who took the time to share a review or even just spread the word about Lotus Thai Massage Sárvár: thank you. 🙏 You helped a tiny one-therapist shop grow into a thriving wellness destination. You kept us alive through COVID-19 with your support and returned smiles. You trusted us with your relaxation, your pain relief, and your precious time off – and we’re so happy we could deliver what you needed.

Reaching 100 five-star reviews is a celebration of community as much as it is a business milestone. It’s about the relationships we’ve built. I recognize so many names in those reviews as people I’ve come to know as friends. Some of you have been with us since the very beginning; others discovered us more recently and quickly became loyal clients. Each of you is a part of our story, and we are endlessly grateful.

So what’s next? Well, we’re not stopping here! This milestone has energized us to reach even higher. We’re continuously learning new techniques, and perhaps new services or special packages are on the horizon (hint hint… 😉 stay tuned!). Our team is brainstorming fun ways to give back and show our appreciation – maybe a small customer appreciation event. We can’t give away all our surprises just yet, but let’s just say the future is bright and filled with positive energy.

In closing, I want to reiterate the phrase I started with: we have nothing to hide – only love and gratitude to share. Our journey from 2019 until today has had its ups and downs, but every challenge was overcome with honesty, hard work, and the incredible support of clients like you. Here’s to the next chapter of Lotus Thai Massage Sárvár! We hope to continue being your haven of relaxation and wellness for years to come.

Thank you for believing in us, and see you at your next massage! 🌸🙏💖